How to Get a One-Star Review
Here's how (not) to treat your customers: We looked at the issues that really irk jewelry store shoppers and do the most damage to your retail...
Bob Goodman Wants Jewelers To Join Him in Disrupting the Status Quo
Last Sunday, Robert Goodman Jewelers in Zionsville, Ind., located just outside Indianapolis, hosted a Black Jewelry Designers & Makers Pop-Up....
South Carolina’s Croghan’s Jewel Box Charms Couples With Engagement Promos
With engagement-ring sales continuing to soar, Charleston, S.C.–based jewelry store Croghan’s Jewel Box knew its competitive advantage came in...
Risk-Taking Retailers Bet Big on Brick-and-Mortar Mid-Pandemic
How three jewelers opened new spaces when stores everywhere were closing—temporarily and permanently
Opening a jewelry store is tough enough....
Expert Says Luxury Retailers Need To Create Vibrant Sensory Experiences
Luxury retailers such as jewelry stores need to create custom experiences for consumers with impeccable customer service and lavish interiors if they...
The Great Post-Pandemic Recruitment Race
How jewelers are managing the tightest labor market in years.
Plus: tips on finding and hiring (and keeping!) the best people for your business....
Ylang 23 Co-Owner Unveils New Ear-Piercing Boutique In Dallas
The curated ear is a trend with staying power—retailers have shared with JCK that mix and match studs remain a priority category heading into the...
Hancocks London Is Renting Out Diamond Tiaras For Weddings
If you’re about to get married this summer—perhaps a year or so later than you’d hoped due to the pandemic—I have to imagine that the...
Wedding Jewelry: Your Post-Pandemic Retail Checklist
What wedding jewelry customers want and how they’re shopping for it—in 2021 and beyond
Radiant diamond engagement ring with trapezoid side...
Three New Smartwatches We Love
We have our hands full these days—literally. What with juggling bottles of hand sanitizer, packets of handi wipes, and protective face masks on top...