New AI-Powered Chatbot Is Specifically Designed for Jewelers

It’s a salesperson with “unlimited product knowledge” that’s available “24 hours a day.” It can offer customers special deals and...

The Shows Must Go On—and So Must the Innovation

JCK Las Vegas and its sibling show, Luxury, are poised to deliver big business. The industry, especially the high-end, is doing surprisingly well...

Sell More by Using These Fun Facts With Clients

Fun facts are pieces of useful information that go beyond nickel knowledge. They are intended as edutainment—stimulating conversation that teaches...

Birthdays, Weddings Lead Etsy’s Q1 Momentum

Demand for personalized, occasion-driven goods—particularly items tied to weddings, birthdays, and seasonal celebrations—helped Etsy deliver its...

AI Gets Top Billing but Humanity Steals the Show at Jewelers Mutual Retreat

The future of AI and how it will shape life and commerce in the years to come dominated the agenda at “Conversations in Half Moon Bay,” a retreat...

David Berdugo Named CEO of Caratwise

David Berdugo, the former chief operating officer of Blue Nile and James Allen, has been appointed CEO of Caratwise, a custom platform for...

March 2026 Updates From Instagram

There's some welcome news for Instagram users whose grids are made up primarily of reels: They can now edit thumbnails on their posted content....

The Jewelry Symposium 2026 Offers New App, Workforce Roundtable

The Jewelry Symposium (TJS), an event dedicated to the advancement of jewelry manufacturing technology, returns this May with a new app for...

Live From Converge: ‘The Jewelry District’ Podcast

In this week’s episode, JCK editor-in-chief Victoria Gomelsky and news director Rob Bates share interviews they did at Converge—a new event...

Sarine Invests in Non-Diamond Tech Company

Sarine Technologies, a manufacturer of diamond processing and grading equipment, has purchased a 33.02% stake in Israeli tech company Kitov.ai for...

How to Benefit From, but Not Get Fooled by, AI

AI is part of our lives now (like it or not), and social media platforms especially seem eager to incorporate it. (more…)