How to Boost Employee Retention

Finding great team members is only half the battle—here’s what you need to do to keep them Finding the right employees takes a lot of time and...

How to Prevent Theft

Some simple security procedures can protect your merchandise and employees In 2013, a thief came, as thieves will, in the dead of night and...

Trade Show Social Media Tips

Q: What are your best tips for posting to social media from the show floor? A: “I only post new things to social media. New things are a call to...

Industry & People: March–April 2017

COMINGS AND GOINGS Jewelry-buying firm Circa has tapped Jennifer Pearson (pictured, inset), a former vice president of marketing for both Assael...

3 Questions for…James Speltz

In January, James Speltz, the former CEO of gifts and gadgets company Brookstone, was named president of Luxury Brand Holdings, parent company of...

A Somewhat Happy 2016 Holiday Sales Season

Overall jewelry sales during the season rose 0.7 percent, with sales at independents rising 1.4 percent, according to figures from MasterCard...

Retail Therapy: Net Worth

What’s your best advice for creating and maintaining an effective e-commerce site? “Do your homework, find good partners, and have realistic...

Store We Adore: Sarah Swell

215 Caledonia St., Suite 102, Sausalito, Calif. Fine jewelry meets museum-quality artifacts at this tiny shop in the shadow of the Golden Gate...