Chow Tai Fook North America Reduces Staff

Chow Tai Fook North America, which owns the Hearts On Fire and Mémoire brands, has reduced the head count at its Boston headquarters, a spokesperson confirmed.

The company declined to specify the number of employees that had been let go, but said the layoffs stem from the ongoing integration of Chow Tai Fook’s U.S. operations with those of its Chinese parent.

“This June, marks the sixth anniversary of the Hearts On Fire and Mémoire brands being acquired by Chow Tai Fook in 2014,” said company spokesperson Trisha Spillane via email. “We are finally taking the opportunity to integrate with our parent company in Hong Kong so that we can eliminate duplicative resources and allow for all the efficiencies that come with being part of the Chow Tai Fook Jewelry Group.”

Spillane added, “Our business goals also involve a greater use of technology and automation, so that we can incorporate smart processes and greater efficiency into a model that will scale for the future and provide greater support and service to our wholesale partners.”

Chow Tai Fook North America, the company’s North American business hub, debuted last year. Chief executive officer Caryl Capeci told JCK  that it aims to expand its U.S. offerings beyond the Hearts On Fire and Mémoire brands and provide more generic jewelry product to independent retailers and the majors.

Chow Tai Fook is both a wholesaler and a retailer, with more than 3,000 points of sale in Hong Kong and mainland China. In January, it acquired Enzo Jewelry, a Chinese gemstone jewelry retailer with more than 40 points of sale.

Last week, the company said it would temporarily close 40 stores in Hong Kong and Macau, amid fears of the coronavirus. It added that more than 80% of its points of sale in mainland China had already suspended operations.

(Image courtesy of Chow Tai Fook North America)

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JCK News Director

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