WJA Professionals Hold Conference

The Women's Jewelry Association held its third “Women in the Know” conference, at the Fashion Institute of Technology in New York City. The daylong event drew more than 200 attendees, a 37 percent increase over last year's figures and a 138 percent spike from its inception. This year's educators focused on life empowerment, difficult peers, branding, and more. Among the highlights: Debbie Goldstein, Triad Consulting, Cambridge, Mass., gave tips for handling difficult conversations. She advised people to get more information from others, to learn how they make decisions, and then consider why you may have differences with them. Goldstein explained that in the workplace, individuals are supposed to suppress their emotions, but since that's difficult to do, they generally leak out. She reminds us that it's OK to say “I'm frustrated” when this happens. To keep an upse

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