Whose Voice?

There's been a lot of talk recently about the need for the jewelry industry to be more unified, to speak with one voice on critical issues. Much of the talk is prompted by TV shows that have put the spotlight on dishonest, ignorant or incompetent sellers of jewelry who mislead consumers about quality or price. "We've got to tell consumers that if they shopped with a fine jeweler, they'd have nothing to worry about," goes the argument. The one-voice advocates include some industry associations. Matt Runci, the new head of Jewelers of America, is doing a remarkable job of setting fresh and vigorous goals for JA, one of which would be as an industry "unifier" and, by extension, a real voice for the industry. Lynn Ramsey, after about a year in office as president of the Jewelers Information Center, is waging a campaign to make JIC the industry voice, arguing that her extensive contacts wit
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