Using ‘Carrots’ To Recognize Staff

In The Carrot Principle, the latest book in the best-selling “Carrot” series, coauthors Adrian Gostick and Chester Elton show managers and senior executives how to use recognition to elevate a team's performance. Gostick discussed with JCK how jewelers can develop their own “carrot principle” to gain a competitive edge in the marketplace. What are some key issues for smaller companies that want to implement a recognition program? To an employee, the manager is the organization, whether you're a store with 10 employees or 1,000. It's the interaction with the boss that makes or breaks an employee's relationship with their company. A lot of managers at smaller companies we interviewed give a performance review every six months and occasionally take the staff to lunch and think they are doing a good job. This is not recognition. In the most engaged environments, we found

This content is exclusive to JCK Pro subscribers. Subscribe now to access this and much more with discount code GOPRO21 for $199 for an entire year of access (reg. $249).


Already a JCK Pro? Log in

A JCK Pro subscription is your all-access pass to people and resources on the
cutting edge of the retail jewelry industry, from the industry authority you
know and trust

Learn about the Perks of JCK Pro

Log Out

Are you sure you want to log out?

CancelLog out