Harry Stewart Treasure Hut Jewelry Syracuse, N.Y. Owner treasurehutjewelry.com 1. What was your finest hour in terms of customer service?  A guy came in and wanted to buy a ring with a 2 carat stone. But he couldn’t really afford it—not at all. I worked with him, and he did wind up buying a 2 carat princess-cut diamond. To make the ring cheaper, I made it with a 14 karat white gold shank with a platinum head. I didn’t try to sell him the 18 karat white gold shank because it’s more expensive and it’s not as strong. I think as an industry we tend to oversell people just to make a buck, and it’s giving the industry a bad rap. I try to treat people fairly and give them a fair price.  2. What is your single best money-saving initiative? I have my 94-year-old mother, Caroline Carlini, working for me! She loves being here and people love to see her in the s