Say Bye-Bye to the Good Old Days

After attending the Centurion Show in Arizona, where I talked to other attendees, went to seminars, participated in roundtable discussions, and listened to keynote speakers, several things are apparent. One and all painfully felt the recent holiday season, and the only certainty is that the future is filled with more uncertainty. The industry, as we knew it, is no more. The good old days are over. How did the jewelry industry get into this predicament? One key element is that in pursuing reduced costs and streamlining the pipeline from source to retail counter, the role of the wholesaler has been essentially eliminated, to the detriment of the entire jewelry business. We have eliminated the middleman/referee/buffer zone/interpreter. In this process, we have lost industry wisdom and experience. Relationships between vendors and retailers are more strained, despite the cordial words, mil

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