Safe Shipping

Jewelers Mutual Insurance Co.’s Loss Prevention department says it has recently seen “outbreaks of shipping losses” and offers these tips to reduce the chance of shipping problems this holiday:

  • Place merchandise in a medium-size cardboard inner box sealed with tape. Label this inner box with your return address (no jewelry-related words) and the tracking number.

  • Place the inner box in a strong, oversize shipping box. To prevent the package from rattling, tape or glue the inside box to the outside box. If possible, use a packaging box from the delivery service. Never use an envelope or old box.

  • Fill the box with packing material to protect the smaller box. Avoid jewelry catalogs or ads.

  • Seal the shipping box with reinforced mailing tape, pressure-sensitive shipping tape, or tamper-evident tape, or stamp over the tape so that any tampering is evident.

  • Address the package clearly and double-check the address.

  • Do not indicate that the package is coming from or going to a jewelry-related business. Don’t list jewelry-related words or ZIP codes. Disguise the return address as well.

  • List the contents of the package as “parts” or “supplies,” never jewelry.

  • When possible, deliver packages to the post office, to the carrier’s convenience center, or to another location outside of these ZIP code areas. Avoid shipping to a residential address.

  • Log the details of the shipment, its value, and the carrier used in case of a loss. Require a signed receipt upon delivery.

  • Buy insurance coverage from the shipper. Don’t assume it’s automatic.

  • Inform the recipient when the package is sent.

  • Before signing for shipments, be sure you have received the correct number of packages. Open them and check their contents in front of a security camera, so the entire transaction is documented.

For additional security tips, visit JewelersMutual.com and click on Security and Safety.