Preventing Grab-and-Run Losses

According to the Jewelers' Security Alliance, there were more than 60 grab-and-run crimes against retail jewelers in the United States in the first quarter of 2004, with losses ranging from $10,000 to $100,000. The JSA's May 27 bulletin offered the following tips to thwart this type of theft: Never place more than one item at a time in a customer's hands. And, during a sales presentation, make sure the first piece of merchandise is locked away in a showcase before taking out additional goods. Show second pieces of jewelry—if requested—on your own wrist or finger while the first item is still being viewed. Do not bring entire trays of diamond merchandise or a diamond wallet to a counter when waiting on a customer. Ask a second employee to stand at the customer's side during the presentation when showing valuable goods to a

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