It's a time for hope. Greetings from my “home office” (our spare bedroom in Lancaster, Pa.). Since COVID-19 rocked the world in ways unimaginable just a few months ago, people around the country have been isolated in their homes and are just now adjusting to the new normal. In the first week of the pandemic, the CEO of the Diamond Producers Association, David Kellie, convened industry leaders to announce a new B2B effort, the ­Jeweler Support Network (jewelersupportnetwork.com), and a business-to-consumer portal, Support Your Local Jeweler (supportyourlocaljeweler.com). Both sites seek to highlight and celebrate the role that local jewelers play during this crisis. Soon after, American Gem Society president John Carter began posting lighthearted but essential videos on his website to bring some levity and information to fellow retailers. This year, the AGS Conclave went digital,