JCK 5: When to Be Suspicious of Shoppers



1. A shopper or employee lingering near a high-value-item showcase might be contemplating a theft. Shoppers with bulky bags or coats (especially if the coat is inappropriate for the weather) who lean on cases could be concealing a hard object in preparation for a smash-and-grab.2. Shoppers who ask to see multiple items could be plotting a snatch-and-grab. “I’d like to compare the two side by side” is a common request—and one you should usually deny. And don’t ever let anyone take a piece outside “to look at it in natural light.” That could be the last you see of it.3. An empty retail space above, below, or adjacent to you is a risk. Thieves can enter via neighboring walls. Lock up all items, not just high-end ones, when you close.4. JSA alerted retailers about a scam in which a caller poses as an alarm company employee and asks for the store password. You would never give y
JCK PRO

This content is exclusive to JCK Pro subscribers. Subscribe now to access this and much more with discount code GOPRO21 for $199 for an entire year of access (reg. $249).

SUBSCRIBE TO CONTINUE

Already a JCK Pro? Log in

A JCK Pro subscription is your all-access pass to people and resources on the
cutting edge of the retail jewelry industry, from the industry authority you
know and trust

Learn about the Perks of JCK Pro

Log Out

Are you sure you want to log out?

CancelLog out