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The GIA banned five Indian companies from submitting to its grading lab, alleging they inscribed diamonds with false GIA report numbers.
Signet commissioned a study of middle-market jewelry consumers and discovered customers are differentiated by attitude, not age or income.
“It’s a performance problem for the category as a whole,” a manufacturer said of paltry sales at HSN and QVC.
Lucky Diamonds & Co., in Decatur, Ga., admitted that a new employee with insufficient knowledge mistakenly sold a $1,500 pair of moissanite earrings to a customer seeking diamonds.
The plastic backs of some earrings can come off ! That revelation sparked a social media sensation.