JA’s Talking Points

Here is how Jewelers of America recommends handling consumer queries about the De Beers class-action settlement: Customer: I saw in some magazine that I might be eligible to get cash back on my diamond jewelry purchases because of a class-action suit against De Beers. What's that all about? Jeweler: There has been a proposed settlement on a class-action suit against De Beers—and consumers can file a claim to share in the settlement. We understand that a special Web site has been set up at www.diamondsclassaction.com, where you can file your claim online. Customer: I have no idea how much I've bought from you over the years—the notice said I could file a claim for anything I've purchased between 1994 and some time in 2006. Jeweler: Yes, we understand that the claims period for consumers goes from Jan. 1, 1994, and March 31, 2006. We can do some research and get back to
JCK PRO

This content is exclusive to JCK Pro subscribers. Subscribe now to access this and much more with discount code GOPRO21 for $199 for an entire year of access (reg. $249).

SUBSCRIBE TO CONTINUE

Already a JCK Pro? Log in

A JCK Pro subscription is your all-access pass to people and resources on the
cutting edge of the retail jewelry industry, from the industry authority you
know and trust

Learn about the Perks of JCK Pro

Log Out

Are you sure you want to log out?

CancelLog out