How To Handle Layoffs

Staff cutbacks may be the only way for some jewelers to survive the economic downturn. Following are some of the main issues jewelers must address when considering layoffs, according to staffing experts: Develop a communication plan that covers both affected employees and the rest of your staff as well as customers, the marketplace, industry, and media. Have a clear written policy that provides managers and human resources people with detailed guidelines on how to implement layoffs. Coach your managers and HR people on what to say and how to handle layoffs calmly, professionally, and with sensitivity and compassion for the affected employees. Notify the affected employees first. They shouldn't hear the bad news through office gossip and rumors. Handle these sessions privately and face-to-face, ideally with the employee, superv
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