How to Avoid Shipping Disaster

While packing, shipping, and receiving jewelry is a basic, integral part of any retail jeweler's business, it's anything but basic when it comes to ensuring that proper procedures are followed to protect the merchandise, the retailer, and the vendor, especially during busy times. Horror stories abound of jewelry that was lost or damaged in transit, orders that were incomplete, diamonds and expensive pieces that got thrown out with the trash, and other mistakes. “The worst part is the packing,” says Mary Breski, of James Breski & Co., a Chicago-based supplier specializing in colored-stone jewelry. “Retailers need to give the same care when shipping the vendor's merchandise as they give to the jewelry in their stores.” Faulty packing and shipping procedures can cost you money as well as goodwill with vendors and customers. Breski offered the following tips to help jewelers

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