Hight & Randall Ltd. Personal Jeweler

Hight & Randall Ltd. Personal Jeweler is a full-service, American Gem Society store based in Rochester, Minn. Established in 1995, the store caters to the upscale, professional, high-tech community associated with the world-renowned Mayo Clinic, focusing on exceptional diamonds and colored stones, designer jewelry, custom design, and appraisals. Barbara Hight-Randall, president and co-owner (with her husband, Randy), is a former instructor for the Gemological Institute of America and a former marketing director for Diamond Promotion Service. She also has training as a certified gemologist. In an exclusive interview with JCK, she discusses marketing and selling aged inventory, successful sales initiatives and store events, and her focus for the future. How did you come up with Baba’s Attic to deal with aged inventory? We watched Antiques Roadshow and we asked ourselves
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