Duct Tape

My father-in-law was notorious for always having a roll of duct tape handy. He believed that with duct tape, a hammer, and a screwdriver you could fix anything. He had a roll of duct tape in his car, tool shed, and junk drawer, at his workbench, and in his basement. He would duct tape a radiator hose, a rake handle, his lawnmower, cracked windows, the wheel on the barbeque, electric wires, the chimney flue, and the Christmas tree. Most of the fixes lasted a day or two. I once tried to repair a leaking faucet in our shower, armed with a crescent wrench, screwdrivers, and a hammer. By the time I was finished, we needed a plumber, a drywall installer, and a ceramic tile layer. By now you're asking, What's the point? At my seminars, I ask retail store owners and managers if they have a formal sales training program to train their sales staffs. The best response I

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