Curing the Dysfunctional Workplace

Office politics: They are divisive, unpleasant … and in the view of most experts, inevitable."There is no gathering of three or more persons that is free of politics," says Susan RoAne, who speaks and writes on management issues. "It happens in the church, in the family, in charity organizations. You just have to make sure they are at a minimum." Fortunately, business owners do have the power to keep things under control. "The owner sets the tone," says Laurie Rozakis, author of A Complete Idiot's Guide to Office Politics. "It all comes from the top. If you are a gossip and rumormonger and treat people unkindly and some better than others, it will filter down." Here are some general rules on how to keep in-store politics from becoming a problem in your business: Know the signs, and watch for them. "When you walk into the break room and people stop talking, wha

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