Chatting With Brian Diener of D.C.’s Diener Jewelers



D.C.’s Diener Jewelers takes pride in buying and selling, be it a diamond ring or a silver spoon1. What has been your most memorable sale?A lady used to come up to the window from the outside to look at this one ring. Every once in a while she would come in and have me show it to her, but she would say she couldn’t afford it. I could tell how much she wanted this ring but that she was struggling, and I said, “Don’t worry, you let me know when you’re ready and we’ll do a layaway plan.” Then one day she made a down payment on it. She finally took it out, and I was really happy for her. It meant more to me than selling some $50,000 piece of jewelry. She was a single lady and she bought a diamond engagement ring for herself.2. What was your finest hour in the realm of customer service?We buy and sell fine estate jewelry, gold, diamonds, coins, sterling silver, and antiques. In
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