Business Services

MOHR Learning offers an interactive tool designed to train retail associates in critical selling skills. Available in both Intranet-based and CD-ROM versions, Quick Start Sales Training is a complete self-study program that focuses on core selling skills. It also includes an online coaching guide for sales supervisors. According to company CEO Herb Cohen, new-to-the-floor sales associates can quickly learn classic selling skills such as how to welcome customers, ask the right questions, sell benefits, build a sale, and create customer loyalty. Cohen notes that the program targets the learning styles of associates who have grown up using interactive materials, and who may be more comfortable using computer-based techniques than traditional workbooks. MOHR Learning, Ridgewood, NJ; (201) 670-1001. 3M has announced an alliance with Kroll Associates that is designed to provide a comprehensi

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