Book Smarts

The Golden Rules for Managers: 119 Incredible Lessons for Leadership Success, by Frank McNair. Sourcebooks, $16.99 (256 pages) McNair (How You Make the Sale) distills his management wisdom into 119 aphorisms grouped into nine crucial categories: vision and planning, motivation, expectations, coaching, feedback and performance management, rewards and consequences, relationship management, self-management, and leadership. Each chapter ends with questions for reflection and a challenge designed to help the reader apply the proffered wisdom. Specifically tailoring each rule to the management field, McNair offers such adages as “If you listen long enough, people will tell you what motivates them”; “The seeds of our destruction are sown in the soil tilled by our gifts”; and “People don't care how much we know until they know how much we care.” The last chapter focuses on shaping

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