Rembrandt Charms announced the appointment of Mary Mendola as customer service manager. Mendola's responsibility will include overseeing the day-to-day activities of RQC's customer service call center. Platinum Guild International USA (PGI-USA) has appointed Michelle Peranteau as marketing communications manager. Peranteau will be responsible for the development and execution of PGI-USA's communications programs as well as the development of merchandising point-of-purchase materials. She will also manage PGI's consumer research, awareness, and tracking studies and be responsible for ensuring compliance of all materials with PGI's international's brand image. Kassoy announced the appointments of Fred Figueroa and David Kleinman to its sales staff at Kassoy's Showroom, 28 W. 47th St. Figueroa, formerly with Rubin and Son, recently had been manager of the GIA Bookstore in New York City an

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