2006 Annual State of the Industry Report

In the eyes of many, it stands on the threshold of change. Many long-standing beliefs about who the customer is and how jewelry is sold are being challenged. From the findings of the Worth–Harrison Taylor study about America’s richest consumers to the pithy observations of Tom Peters, America’s original business guru, to the disconcerting revelations of super-shopper Paco Underhill and the Retail Landscape Study conducted by the Diamond Promotion Service, it’s evident that traditions the jewelry industry has long considered immutable are in danger of becoming irrelevant. Retail analysts often say that if you want to take the spending pulse of America, just watch Wal-Mart. But recently Wal-Mart did something it never did before: missed its numbers. So now America’s biggest retailer is making big changes itself. Long derided for undercutting local merchants, Wal-Mart is suddenl

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