Industry / Retail

Walmart U.S. Chief Merchandising Officer Steps Down


Charles Redfield, who has served as Walmart’s U.S. chief merchandising officer since January 2022, is stepping down, JCK has confirmed.

Redfield—a 32-year veteran of the big-box behemoth—will transition to becoming an adviser next month and then leave the company in June, to “spend more time with his family,” according to a memo from John Furner, president of Walmart U.S.

His replacement will be announced “soon,” it said.

In his memo, Furner called Redfield “a true advocate for the customer.”

“Whether they’re shopping online or in stores, his focus has been ensuring customers can always find the items they need and want at the lowest possible prices,” Furner’s statement said. “Especially as inflation started skyrocketing, Charles and team have worked hard with suppliers to lower prices and give value to customers when they’ve needed it most. He’s built a world-class diverse team that is on track to deliver for the business.”

An Arkansas native, Redfield began his Walmart career as a cashier at Sam’s Club while attending the University of Arkansas. In 2010 he was named chief merchandising officer for Asda, Walmart’s U.K. subsidiary. He returned to the United States in May 2012 to serve as executive vice president of merchandising for Sam’s Club, with sourcing and merchandising responsibility. In 2015 he was named executive vice president of food for Walmart U.S., and in 2022 he replaced Scott McCall as chief merchandising officer when McCall retired.

The news first appeared in The Wall Street Journal.

(Photo from LinkedIn)

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By: Rob Bates

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