Upscale Stores Letting Consumers Haggle, Report Says

Bargaining is not just for flea markets anymore.

Upscale retailers such as Bloomingdale’s and Nordstrom are letting customers haggle for the best price, according to a report in yesterday’s New York Times

“Recognizing the new reality, some retailers, desperate for sales and customer loyalty, have begun training their employees in the art of bargaining with customers,” the newspaper said. 

It added that those rules include, instead of offering straight discounts, “those deals may be add-ons, like an extended warranty, free delivery, or free installation.” 

Many have also adopted price-matching policies, even if they don’t always broadcast this to their customers. 

“For as long as we’ve been in business we’ve been committed to offering our customers the best possible prices, including meeting competitor pricing on similar items,” a spokeswoman for Nordstrom told the newspaper.

JCK News Director