The RealReal Faces Class Action Over Diamond Weights

Online consignment company The RealReal has been hit by a proposed class action suit after selling a cocktail ring that allegedly overstated its weight.

According to the complaint, filed Dec. 4 in Northern California federal court, plaintiff Gaby Basmadjian paid $982.62 to The RealReal for an 18k gold pavé diamond ring that was represented as having 2.1 cts. t.w. diamonds.

After getting it checked, a gemologist told Basmadjian that the ring contained only 1.2 cts. t.w. diamonds, according to the complaint.

That discrepancy, the suit argues, falls outside the accepted weight tolerances specified by the Federal Trade Commission (those require diamond weight be accurate to the last decimal place). Further, “there is no indication on the [item’s] description that the carat weight was approximated,” it charges.

The RealReal could not be reached for comment. However, it told CBS News: “The lawsuit is without merit and The RealReal will aggressively defend itself against these baseless claims.”

The suit seeks class action status, and wants to include in the class any RealReal customers who bought jewelry where the weight of gemstones listed on the site exceeds the true weight by more than 1/100th of a carat.

JCK News Director

5 responses to “The RealReal Faces Class Action Over Diamond Weights”

    • I was thinking the same thing. The price gives it away. I am not a jeweler, but a quick google search seems to indicate that 2 crt tw jewelry is not >$1000. Also, unless every item on the site is overpriced like that so that overpricing is systemic on that site, there is no class. Its then an individual issue.

      Also, isnt the remedy to simply return the item ?

  1. Rob, can we assume the “gemologist’s credentials are unassailable and their appraisal is without error? Does The REALREAL not employ experts who authenticate the site’s offerings? This story triggers some questions. Hope you have a follow up.

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