Supplier News: Week of Aug. 24

Jewelers Mutual Group Introduces Zing Platform

Insurer for the jewelry industry Jewelers Mutual has announced its new Zing platform, a digital offering of products and services including diamond sales, jewelry appraisals, insurance claims, and more, in an effort to help jewelers, manufacturers, and others to conduct their businesses digitally.

“The launch of the Zing platform is a testament to the continued investment Jewelers Mutual makes in technology and innovation for jewelers, and, more importantly, our commitment to raising the tide of the jewelry industry,” said Scott Murphy, Jewelers Mutual president and CEO, in a statement. “Given the challenging times our industry has faced recently, there’s never been a better time for us to bring a meaningful solution to the marketplace. The Zing platform empowers jewelers to make faster, smarter business decisions, helps them create a seamless customer experience, and provides product selection not historically available to everyone.”

Zing offers free access to everyone, and its products and services include the Diamond Marketplace, powered by International Diamond Exchange (IDEX); a retail insurance appraisal tool leveraging the expertise of Gemworld; the JM Shipping Solution tool, providing secure shipping options designed specifically for the jewelry industry; JM Care Plan products; and the Personal Jewelry Insurance Claims tool, which enables jewelers to expedite filing and managing Jewelers Mutual insurance claims, allowing customers to replace their pieces faster.

Jewelers Mutual plans to continue expanding the new Zing platform as tools and capabilities evolve to keep the jewelry industry operating in a digital environment. For more information, visit

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