Seal of Disapproval

Three years ago, a customer of Ginsberg Jewelers, Cedar Rapids, Iowa, bought an 18k gold ruby and diamond ring for his wife. Days later, he returned it because of a little sticker on the back of the box printed “Made in China.” Assurances by store vice president, Steve Ginsberg, that only the box was made overseas (the ring was made in the United States) didn’t appease him. Story pdf