Every week we ask retailers how they handle client requests, questions, and conundrums. This week we shined the spotlight on the opposite side of the counter and asked retailers: “What are the skills and personality traits you prize in a great salesperson?”
“Knowledge, salesmanship, open-mindedness, inquisitiveness, friendliness, knowing when to stop talking, not afraid to show high ticket [items]!” —Leoni Tamarkin,
Leoni Tamarkin Co. Inc., via Facebook
“Someone with the ability to talk who has a good personality, dresses well, presents themselves well, and has a nice vocabulary. And someone with jewelry and historical jewelry knowledge.” — Paul Pastor, owner, Chas Schwartz & Son, Washington D.C.
“I look for a good, honest person. When they’re selling, the look on their face says it all. If the salesperson likes the [item], the customer will like it.” — Aaron Adams, manager, Stewart’s Jewelry Store, Washington, N.C.