During Pandemic, Jewelers Have Merged the Virtual With the Physical

During Pandemic, Jewelers Have Merged the Virtual With the Physical

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Retail / Your Store

Recently, El Paso, Texas, jeweler Susan Eisen had her first-ever virtual appointment with a client—in Georgia. “It was so much fun,” says Eisen, owner of Susan Eisen Fine Jewelry & Watches. “I asked the woman, ‘How did you find me?’ She was looking around [online] and liked what I

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