W.Va. Sues Friedman’s Over Insurance Sales Friedman’s Inc., the third largest U.S. retail chain jeweler, has been sued by the state of West Virginia for allegedly charging customers for credit insurance without their knowledge. “While [this practice] is common in the auto industry, this is the first time we’ve sued a retail jeweler,” says the lawyer handling the state’s case. A preliminary hearing to temporarily prohibit Friedman’s from selling undisclosed insurance was set for Nov. 1. Officials at Friedman’s, which operates more than 530 stores nationally, including six in West Virginia, couldn’t be reached for comment. The lawsuit, brought by state attorney general Darrell V. McGraw Jr., claims Friedman’s sold its private credit-card customers insurance to cover their payments in case of death or disability—as well as property insurance on the product itself

This content is exclusive to JCK Pro subscribers. Subscribe now to access this and much more with discount code GOPRO21 for $199 for an entire year of access (reg. $249).


Already a JCK Pro? Log in

A JCK Pro subscription is your all-access pass to people and resources on the
cutting edge of the retail jewelry industry, from the industry authority you
know and trust

Learn about the Perks of JCK Pro

Log Out

Are you sure you want to log out?

CancelLog out