JCK Web manager and seasoned eBay seller Maria Miriam gave us the skinny on what to do and what not to do at online auctions: Always include photos of the item you're offering. Describe items in detail and be honest. Clearly state sales terms, including sales tax, and what type of payments you accept-personal checks, money orders, PayPal, etc. Don't waste time on slow-loading decorative graphics-bidders want to see your product. Don't collect "handling" charges, an additional few dollars tacked onto product and shipping fees. Bidders will avoid you. Set up easy return policies. Though some winning bidders have been known to return items for no good reason, return policies will put people at ease. Read any and all fine print. Even as a seller.