FINDING THE STAFFER WITH THE RIGHT STUFF

Retail jewelers tend to base hiring decisions on a candidate’s experience or personality. With this approach, you end up with salespeople who may be very pleasant or seasoned but relatively unproductive. The key to building a team of high-achieving associates lies in understanding what makes a career retailer tick and screening for those who are truly cut out for the job. Hiring based on skills and characteristics promises far better long-term results than hiring based on experience or on personality. Building a strong team that can evolve and grow with your business is a strategic process. When you recruit simply to fill an immediate need, you’ll end up with a succession of moderate – or even mediocre – performers who may never rise to the achievement level your business demands. Assessing your needs. The first and most important step is to determine what you need in a new a
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