BusinessReport

Speedy Repairs Fuel Franchise Growth “We treat the customer differently. We’re not trying to sell them something when they just came in for a $1 or $2 repair.”– Fast-Fix franchise owner Ben Vargas Jewelry stores in large shopping malls are used to keen competition from independents, jewelry chain stores, and department store jewelry counters. Now jewelers in an increasing number of malls are competing with a new type of business: a rapidly growing franchise chain that offers one-hour repairs. Fast-Fix Jewelry Repairs already has 87 stores in 18 states, concentrated in the Southeast and the Sun Belt. Over the next three years, the company plans to expand to 175 stores, beefing up its presence in the Northeast, says Ken Marks, president of the firm’s West Palm Beach, Fla., holding company, Jewelry Repair Enterprises. “Fixing jewelry in an hour while you shop is what dri
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