Balestriere Lanza PLLC filed a class action lawsuit Wednesday against Cash4Gold in the Central District of California.
The class action was filed on behalf of consumers who said their jewelry was either lost in transit to Cash4Gold or claimed their checks were systematically mailed too late for customers to request return of their jewelry within the return policy period if jewelry was received.
The lawsuit also alleges that Cash4Gold makes it impossible for customers dissatisfied with Cash4Gold’s appraisal of their jewelry to reject the offer and have their jewelry returned to them.
The complaint alleges that Cash4Gold "knowingly and deliberately pocketed the rewards from jewelry they either claim to never have received or severely undervalue, unjustly inflating its bottom line and defrauding hundreds of thousands of customers dispersed across the nation."
Cash4Gold denied to comment to The Consumerist and has denied wrongdoing in the past.