Every week, JCK’s Big
Picture Monday rounds up the most noteworthy stories about trends in retailing:
– 20 big retail ideas from
the last year.
– What does 2011 hold
for retail?
– Consumers “taking
control.”
– Smartphones changing
the shopping relationship.
– Mall vacancies falling, rent rising.
– Round-up of holiday
traffic/shopping statistics.
– Consumers gravitate to
matching colors.
– Small businesses still
using part-timers.
– Characteristics of great retail employees.
– How great coaching improves
sales.
– Improve sales with
analogies.
– The customer “isn’t
always right.”
– Manage conflict with
angry employees.
– Best branded content from
fashion industry.
– 15 podcasts for
small businesses.
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