Big Picture Monday: Retail Trends You Should Know About

Every week, JCK’s Big
Picture Monday rounds up the most noteworthy stories about trends in retailing:

– Consumers “redefining
value.”

– Sales promotions losing effectiveness.

– Macy’s integrating
its sales channels.

– How retailers are using
location-based apps.

– Nine retailers who get
customer service right.

– Mistakes small businesses keep
making.

– Dealing with
unhappy customers.

– Preparing for
bad weather.

– How to write a
memorable slogan.

– Inexpensive methods of
employee training.

– Five things not to say when
negotiating.