Every week, JCK’s Big
Picture Monday rounds up the most noteworthy stories about trends in retailing:
– Consumers “redefining
value.”
– Sales promotions losing effectiveness.
– Macy’s integrating
its sales channels.
– How retailers are using
location-based apps.
– Nine retailers who get
customer service right.
– Mistakes small businesses keep
making.
– Dealing with
unhappy customers.
– Preparing for
bad weather.
– How to write a
memorable slogan.
– Inexpensive methods of
employee training.
– Five things not to say when
negotiating.
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