Every week, JCK’s Big
Picture Monday rounds up the most noteworthy stories about trends in retailing:
– More stores offering
buybacks.
– New trend in retail: Paperless
receipts.
– An “unlikely revival” for
department stores.
– Consumers dissatisfied with
loyalty programs.
– Responding to online bashers works.
– How to apologize
to customers.
– Finding a good
sales rep.
– How to give constructive feedback in
performance reviews.
– How to deal with unhappy
employees.
– Should you restructure
your small business?
– Small businesses miss
some tax breaks.
– “Tell customers a
story.”
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