Every week, JCK’s Big Picture Monday rounds up the
most noteworthy stories about trends in retailing, as well as useful articles
about retail sales and marketing:
– Retailer reward programs pay
off.
– Keep your marketing
focused on customer
needs.
– Four ways to improve
customer service.
– Should you fire
your customer? A panel weighs
in.
– New sales technique uses
“butterflies.”
– Convincing the press you’re
an expert.
– Ways to liven up your Facebook
stream.
– Top retail Twitter
feeds.
– Luxury brands seek
more control over presentation.
– Millennials shaping
luxury retail.
– Retail
sales surge
in April.
See the new Big Picture Monday feature, News and Tips
for Your Business.
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