Big Picture Monday: Retail Trends You Should Know About

Every week, JCK’s Big Picture Monday rounds up the
most noteworthy stories about trends in retailing, as well as useful articles
about retail sales and marketing:

– Retailer reward programs pay
off.

– Keep your marketing
focused on customer
needs.

– Four ways to improve
customer service.

– Should you fire
your customer?
A panel weighs
in.

– New sales technique uses
“butterflies.”

– Convincing the press you’re
an expert.

– Ways to liven up your Facebook
stream.

– Top retail Twitter
feeds.

– Luxury brands seek
more control
over presentation.

– Millennials shaping
luxury retail.

Retail
sales surge
in April.

See the new Big Picture Monday feature, News and Tips
for Your Business
.

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