Big Picture Monday: Retail Trends You Should Know About



JCK’s
Big Picture Monday rounds up the most noteworthy stories about trends in
retailing, as well as useful articles about retail sales and marketing:

– How to raise prices without losing customers.

– Fixing a customer
service failure.

– Keeping an
angry customer.

– Making your customers “love you.”

– Should you still advertise in
the newspaper?

– Why you shouldn’t use
Groupon.

– Making Google AdWords work
for you.

– Retail crime rising.

– What gets customers the
maddest.

– Could smartphones make retail lines disappear?

 See the new Big Picture Monday feature, News
and Tips for Your Business
.