JCK’s
Big Picture Monday rounds up the most noteworthy stories about trends in
retailing, as well as useful articles about retail sales and marketing:
– How to raise prices without losing customers.
– Fixing a customer
service failure.
– Keeping an
angry customer.
– Making your customers “love you.”
– Should you still advertise in
the newspaper?
– Why you shouldn’t use
Groupon.
– Making Google AdWords work
for you.
– Retail crime rising.
– What gets customers the
maddest.
– Could smartphones make retail lines disappear?
See the new Big Picture Monday feature, News
and Tips for Your Business.
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