Big Picture Monday: Retail Trends You Should Know About

JCK’s Big Picture Monday rounds up
the most noteworthy stories about trends in retailing, as well as useful
articles about retail sales and marketing:

– Get better information from
sales prospects.

– Are you trying too
hard to please
your customer?

– The most crucial sales
skills.

– How to turn customers into
“loyal, raving” fans.

– Three biggest customer
frustrations.

– Small businesses that
really “get” social media.
(One’s a jeweler.)

– Why you should hold
contests.

– How to have success on Groupon
and other sites.

– How to pick a “daily
deal” provider.

– More retailers emailing
receipts.

– Mall owners try
to improve traffic.

– Consumers use credit
cards again.

– Big chains not
giving up on brick and mortar.

Get more great links
at News and Tips for Your Business.