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The New Helzberg's Ad: What's It Trying to Say?

December 11, 2007

After a week or so of looking at so many diamond-themed TV commercials, most of which look pretty much interchangeable, I was very amused by this ad from Helzberg’s:

Now one female friend of mine was offended at this commercial, saying the message was: "Yeah, you’re stupid and can’t express yourself.  Buy her a diamond and that’ll do the trick." That might be a common sentiment; see the comments here.

Being (somewhat) in the target demo, I read it differently. Take a look at the latest De Beers commercial, which takes a more traditional approach:

That ad is aimed at both sexes, and is aspirational. The message here is, buy a diamond, and you’ll be as attractive to your lady as that guy in the car.

Now, this obviously works.  But of course, some guys may feel they can never be that guy. They may have never been to New York; they may never even have ridden in a taxicab. They certainly don’t look as good as that guy in a suit and lack his exquisite sense of timing. (Which is okay, ’cause that guy is a little annoying anyway.) They are, as the Helzberg commercial says, "regular guys."

So how do they deal with their failure to measure up to that (or any other) romantic ideal? After all, there may be annoying guys like that out there, who know exactly how to do the right thing. Now a regular guy could try and  give a diamond, but diamonds are complicated — what if they screw up, buy the wrong thing, and end up looking even stupider?  That is where Helzberg’s comes in. It is the "regular guy’s" jewelry store.   They may not turn you into that guy — in fact, they kind of laugh at guys like that — but they will get you close enough, and on your own terms. 

It is almost as if the first commercial subverts the imagery of the second one — while at the same time, delivering the exact same message. And, of course, you can’t really imagine the Helzberg’s commercial without the groundwork laid by De Beers.

All in all, it seems like a really smart ad. What do you think?

Posted by Rob Bates on December 11, 2007 | Comments (11)

May 10, 2008
In response to: The New Helzberg's Ad: What's It Trying to Say?
theroll commented:

Neither my husband nor I buy much jewelry, but I LOVED the dog ad. I didn't see where it was going in the beginning, so I really fell for it. I laughed out loud, and took note that it was advertising Helzbergs. Clever!


December 20, 2007
In response to: The New Helzberg's Ad: What's It Trying to Say?
Ari M. commented:

If the Helzberg ad offends you, its because it wasn't meant for you. As a guy who tries to be "that guy", the point is not to say anything negative about "that guy" who paints toenails, but rather that guys in general probably should be more considerate throughout the year, and here's your chance to make her happy and put some thought (AKA $99 Journey pendant...SOLD!) into her Christmas gift.


December 19, 2007
In response to: The New Helzberg's Ad: What's It Trying to Say?
Diana S. commented:

I love the new DeBeers ad. My sister and I are Will Chase fans and enjoy seeing him whenever or wherever we can. We don't always get to see him on Broadway.


December 16, 2007
In response to: The New Helzberg's Ad: What's It Trying to Say?
The guy in commercial commented:

I think the Helzberg commercial is one of the smartest ads on TV. It's very clever because not many of us are that guy and mostly because we are too busy working to come home and paint nails. And the women who find it offensive can only blame themselves for expecting and monitoring love with expensive gifts. I laughed my butt off the whole day working so I am glad that alot of you enjoyed it..... RK


December 13, 2007
In response to: The New Helzberg's Ad: What's It Trying to Say?
kdeliz commented:

I,m happy to see Helzberg advertising on T.V As to the 1 ctw 599.00 Journey pendant, have you seen it? It,s beautiful and is attainable by "The regular guy"


December 12, 2007
In response to: The New Helzberg's Ad: What's It Trying to Say?
Gary Roskin commented:

After laughing out loud at the Helzberg commercial and all the posts above, I must step in and be the gemologist and say that the DeBeers ad, as sweet and sentimental as it is, would NEVER work in real life. It's winter in the city. Both she and he have on hand cream, and he's got his mits all over the tops of those stones. Greasy hands and diamonds will make that necklace look less sparkly than if handing it to her, clean and in the box. Maybe not as romantic, but at least they'll look a lot prettier. (And more expensive too!)


December 12, 2007
In response to: The New Helzberg's Ad: What's It Trying to Say?
Mall Jewelry Boy commented:

I find the Helzberg ad mildly offensive and playing up to negative society stereotypes, in that it's showing that a thoughtful action by a sensitive man is "unmanly" and demeaning...something that obviously you, the viewer, don't ever want to be! It's basically pointing and snearing at a guy who would do something like that. I really do not like the direction Helzberg is taking lately as a company, between this ad and their 599 I3 1ct Journey pendant they're touting. They really are undermining other industry messages and values. Horrible choice for an ad campaign.


December 12, 2007
In response to: The New Helzberg's Ad: What's It Trying to Say?
Carrie commented:

I'm with your friend and the dozens of women who commented on the other blog. As one put it: "I think this commercial is saying, 'Diamonds. That’ll shut her up.'” As part of the industry, I say, yes, it's witty and at least not as predictable as most. As a woman, I find the lot of them generally offensive. Am I ever going to go buy something at a store that runs ads like these? Not a chance. Though these ads are targeting men buying gifts, c'mon! Seeing as self-purchasing women are so important to this industry, you'd think someone would would realize it's NOT a good thing to associate your store with ads that reduce women to superficial "ooo-something-sparkly!" morons. (and check out that link Rob provides... I am definitely not alone in this mindset). As one commenter put it: Sheesh. A man must have been the one who came up with this campaign.


December 11, 2007
In response to: The New Helzberg's Ad: What's It Trying to Say?
Jen commented:

I think both retailers are on the mark as far as reaching their target audiences. The Helzberg ad is cute.


December 11, 2007
In response to: The New Helzberg's Ad: What's It Trying to Say?
B.C. commented:

Interesting contrast. I guess the real question when it comes to diamond advertising is who is it really targeting? The romance of the De Beers ad appeals to the ideal fantasy a woman may have; the Helzberg ad targets men who know they can't live up to that. It's probably a matter of making sure the right demo is reached by each.


December 11, 2007
In response to: The New Helzberg's Ad: What's It Trying to Say?
Hedda Schupak commented:

I like both ads. Helzberg's is hysterically funny; De Beers is what you'd expect from the folks who launched "A Diamond is Forever." For that matter, "Every Kiss Begins With Kay" is one of the more brilliant (no pun intended) campaigns I've seen for a jeweler to date. All this said, I'm just happy to see jewelry advertising, period--to keep it top of mind. I wish the Helzberg ad didn't tout a $99.99 price, because I think it subtly cheapens the jewelry, although I guess that does speak to the "real" guy who worries about diamonds being out of reach. But, it's not the worst by far of price advertising--it's subtle enough that it's not too bad. And hey, we're out there in the public's face and that's what matters

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