The Problem With Generic Marketing
There was an interesting statement from Alrosa president’s Sergey Vybornov in his recent interview with Rapaport …
Diamond items shouldn’t be sold at a price of $50 to $100. That causes consumers to lose their trust in diamonds. Such prices degrade the image of diamonds as an eternal value. How can a symbol of love be worth $100?
Vybornov has said such things before. He then adds that “one of the goals of the [St. Petersburg] marketing initiative that we are starting, along with De Beers and other companies, is to raise the value of diamonds in people’s minds.” He later says the St. Petersburg initiative, which is meant to develop a (much-needed) industry-wide generic marketing campaign, is moving along. I’ve heard that as well. However, considering one of the companies involved in that initiative is Rio Tinto, whose Argyle mine produces plenty of diamonds that appear in low-end diamond jewelry, that seems like a pretty major difference of opinion among the forces behind it.
R.L. May commented:
Luis de Agustin commented:
Clark McEwen commented:
Ron van der Linden commented:
The biggest problem with generic marketing is we don't have it yet.
There is always differences behind the scenes. But the industry
needs to come together to promote out product.
Hedda Schupak commented:
I don't think it's the goods themselves that are the problem; it's
how they're presented. Further to Homer and Jenny's points, there
are a lot of consumers who can't afford anything higher-end but
still want diamond jewelry, but when low-end goods are only ever
presented in screaming price-discount ads, it cheapens the whole
diamond category and makes a more affluent customer question the
value of his or her higher-end purchase. And the inexpensive goods
are seldom, if ever, designed in a way that even suggests a higher
level of taste than the lowest common denominator. It's only by
upping the design ante and rethinking the entire focus of marketing
that we will change the perception of diamonds as a valuable
product, not a deal to be hondled--it's not by eliminating the
affordable product. Don't blame the low-end diamonds--they didn't
design or market themselves.
Jenny Seligmann commented:
I agree with Homer's comment. I do not sell to the lower sector of
the market, yet I understand there is a demand for these goods (and
they are mined, faceted and set for that reason). Furthermore, I am
sure that segment of the market stretches to afford the $100 item
giving them the “eternal value”.
Homer commented:
I suppose Vybornov's comments sound good to the guys at the middle
and upper ends of the market, but there are an awful lot of people
whose niche is making and selling entry-level diamond jewelry, and
a lot of cutters and manufacturers in India who survive by
producing those tiny, low-end stones, and mining companies who
depend on the revenue from selling just-above-industrial-rough to
those manufacturers. Are all these people supposed to find another
line of work just so the other guys can stretch their margins?
That's neither fair nor realistic.



















