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Can Moissanite Regain Its Mojo?
August 21, 2008


When moissanite was first introduced, about ten years ago, I was among the skeptics. It was billed as a diamond-imitation, but it wasn’t as cheap as a cubic zirconia, and didn’t have the cache of being an actual diamond, like lab-grown diamonds. It wasn’t even a natural stone.

 

But moissanite surprised me, and many others. It reinvented itself as a fashion item aimed at female self-purchasers that didn’t rely on its resemblance to diamonds. In 2004, JC Penney picked it up, followed by big names like Helzberg's and Finlay, and sales soared. It was touted as a success story.

 

And now it’s a few years later, and we are looking at a troubled company. Its CEO has resigned, it’s in a legal fight with a former manufacturer of its product, sales are down, and it faces delisting from NASDAQ. (Here is a good summary of the company’s current options.)

 

What went wrong? After talking to people and reading quite a bit, here is some of the main chatter:

 

-         Moissanite’s growth spurt led to some over-optimistic projections. Production increased too rapidly. This became a particular problem when some majors who tested moissanite decided not to go with it.

 

-         The marketing, while sometimes effective, was inconsistent. Moissanite still has low public awareness.  

 

-         Some think moissanite may have done well being sold direct to the consumer online.

 

-         It was a fashion item. And, like most fashion items, it ran its course.

 

And now, moissanite is trying to turn itself around again.  The company has called in consultants and is trying to rechart its course. The problem– and this goes for all the troubled companies we discuss here – is this is a particularly bad time for any company to turn itself around.

 

In this environment, the best hope may be if moissanite is sold as a value product, at lower price points (a big issue – many people say it’s too expensive.) What do you think?


Posted by Rob Bates on August 21, 2008 | Comments (7)


August 21, 2008
In response to: Can Moissanite Regain Its Mojo?
Hedda Schupak commented:

While Rob is right about fashion trends coming and going, I don't think that's the problem. We're talking about the company that makes the stones, not the settings. With a basic white stone, it's never out of fashion--it's the setting that makes it fashionable or unfashionable. I think moissanite has a good future if it can compete in the space where Swarovski crystals and better CZ's are. Rob is right in that it should come down in price. It doesn't have to be a Wal-Mart level product, but it does have to recognize what space it really belongs in, and that's fashion and bridge jewelry. That said, with the prices of fine materials where they are, more jewelers are adding fashion and bridge, so there's opportunity. The other issue I saw is that moissanite looks best in smaller sizes but I saw a lot of designs using big stones, and they just weren't as appealing as they could be. With a design re-think and proper positioning, I think the category still has legs.




August 26, 2008
In response to: Can Moissanite Regain Its Mojo?
D Deans commented:

Some white stones do fall out of fashion; white sapphire comes to mind. Moissanite's appeal has always been to middle class consumers who cannot afford the same look in quality diamond merchandise, but would not think of owning CZ (or 'better' CZ) merchandise. With the rise in precious metal pricing, the incentive for purchasing moissanite has been lost: karat gold jewelry with moissanite is no longer affordable/desirable. Retailers wishing to maintain this revenue stream would be better served by mounting their moissanite into the new metals on the market; perhaps karat platinum, mixed sterling/gold mountings, or paladium. It still remains that Rob may be right and that the moissanite fad has run its course.




August 28, 2008
In response to: Can Moissanite Regain Its Mojo?
Hedda Schupak commented:

To D Deans' point--white sapphire never had the brilliance and sparkle that moissanite does, so perhaps it went out of fashion because it was just fundamentally unappealing? Being sapphire, it had the cachet of being "precious," but the material I saw never was all that attractive. D, you're right that retailers need to focus on mounting moissanite in less-costly metals, either the new metals on the market, or in sterling silver. I still believe that if the finished product is attractive it will sell--maybe not in Q4 2009, but when things pick up again it will--but it needs to be positioned (and priced) for what it is: bridge. And future product designs need to make good use of smaller stones.




August 28, 2008
In response to: Can Moissanite Regain Its Mojo?
Design Guy commented:

While I think everyone here is making some great comments and good observations...I think a part of the problem (from what I know) is that Moissanite is more expensive than diamonds in the small, melee sizes. I had heard from a manufacturer of the Moissanite product that the centers were Moissanite, while the melee was genuine diamonds. If this is correct, then it will be hard pressed to compete against the more popularly priced "




August 28, 2008
In response to: Can Moissanite Regain Its Mojo?
Marvin Bankoff commented:

I think that the CEO of Colvard is a genius. It's amazing it was able to stay in business for 10 years selling a diamond substitute that was so expensive when one could purchase well cut cubic zirconia at a fraction of the price. So what if it wasn't as hard. You could probably replace the stone about 80 times over if it degrades. After all the customer is wearing it not using it to drill hard surfaces.




August 28, 2008
In response to: Can Moissanite Regain Its Mojo?
Deirdre A. Lehner commented:

There is some truth to all of these comments, but I think that the problem stems from the fact that Charles and Colvard did not take the opportunity to hire their own designers that would come up with unique and fresh designs. They didn't understand the jewelry industry well enough to take matters into their own hands. Therefore,they went the route that most stone sellers do--they looked for companies that would mount their stones and then sell them that way. I believe that had they hired some good consultants to lead them by the hand and show them the "




August 31, 2008
In response to: Can Moissanite Regain Its Mojo?
Rob Bates commented:

I was going to write this up as a part two blog post, but since we have some good comments here, I figure I'd leave it here. Since I wrote my post, I've also heard the following points, regarding moissanite:

- It was sold as a self-purchase item. Which is fine, but a lot of people feel the company stressed self-purchase customers too much, and should also have looked to the gift market.

- Its main business became the big chains, and we all know how well they are doing. They are also the toughest in terms of demanding things from companies.

- Moissanite, whatever its benefits, isn't a staple. And in tough times, retailers cut back on things that are not staples.

By the way, just about everyone I spoke to think moissanite is a worthy product with a place in the market. But it's also a victim of the forces that are hurting everyone else. (By the way, to put comments, you have to type the verification letters in all caps. Don't ask me why.)





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