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Can Botswana's Diamonds Be a Brand?
June 5, 2008


In a fascinating development, Birks and Mayors says (PDF) that it will start selling a “made in Botswana” diamond brand  – both in its stores, and possibly wholesale.     

 

According to John Orrico, the company’s senior vice president, the company has the exclusive right to sell a Botswana brand in North America, because DMB, the Botswanan diamond cutter it’s partnering with, is partly owned by the government.

 

Now, of course, branding Botswana’s diamonds is a good way to “add value” to the country’s embryonic cutting industry, as well as attract socially conscious consumers. When I visited the country last year, virtually everyone on the trip agreed the country had a great “story to tell.”   Orrico calls it “a feel good story … the 3,000 jobs that are being created, the fact that these diamonds benefit the economy and the people, and that Botswana is a democratic state in Africa.”  

 

I agree, and yet … promoting Botswana diamonds could require a considerable education process. I remember a diamond seller telling me of an email that said, “No diamonds from Africa.” It’s a sad fact that many Americans don’t know the difference between peaceful Botswana and (formerly) war-torn Sierra Leone. Certainly, Canadian diamond seller Brilliant Earth’s success is in part due to the idea that all African diamonds are bad, as any industry involving Africans is inherently exploitive. Remember, when the World Diamond Council tried to promote the “good diamonds do,” it was largely met with skepticism.

 

Orrico says that education about Botswana will be part of the store’s promotions, and argued that there is more awareness about Botswana than one might think. "There been some great press recently, including Time magazine," he notes. “I think the consumer that is that socially conscious and that is knowledgeable about what went on [regarding conflict diamonds] is the same consumer that is very aware of the incredible progress that has been made in Botswana.”

 

In any case, this is a worthy project that could have a beneficial impact on the industry's image overall, as well as test the market for further down-the-road projects like Fair Trade diamonds. I’m quite curious how it turns out. 


Posted by Rob Bates on June 5, 2008 | Comments (4)


June 6, 2008
In response to: Can Botswana's Diamonds Be a Brand?
B.C. commented:

I agree that the idea of "Botswana Diamonds" is intriguing, but there are numerous challenges. First, as you've said, one has to change the way many consumers think about African diamonds in the first place. Then, you have to replace that thinking with a new story. The reason the Canadian diamonds story has worked so well is because it was already in place. Not only was Canada perfectly positioned to be an "alternative" to consumers who have negative perceptions of Africa, but Canada had the beauty of the North and a certain icy romanticism that existed long before diamonds were discovered there. The story of the great frozen tundra meshed perfectly with diamonds. I think a Botswana brand can emerge with a consistent and strong campaign that combines the positive messages (education, etc...) with the romanticism (safari, exotic place). But perhaps the real question is what does this mean for the other African diamonds? In the end, is it really the right move for the diamond industry to brand country of origin in this way? Does it end up diminishing the whole when the parts (Botswana, Forevermark, Canada) are promoted?




June 9, 2008
In response to: Can Botswana's Diamonds Be a Brand?
Sushil Choksey commented:

Kudos to Birks and Mayor..we are seeing the process of beneficiation working for a country that produces most of the gem and near gem quality rough. Here the benefits will have more positive impact than Canada.. But we are seeing a more relevant trend ..enlightened retailers moving away from the compartmentalization of diamonds from metrics and introducing a story (making it more interesting) to the consumer. So be it the Jack London like romanticism of a Canadian diamond or the evocation of exotic Africa or as in the case of Zales.. the "Celebration" diamond .. this is a welcome departure and evolution of our industry. All of these steps by these and other retailers will make the message of diamonds more germane in today’s contemporary societal thoughts and values.




June 12, 2008
In response to: Can Botswana's Diamonds Be a Brand?
Skeptic commented:

How does the consumer know the diamond from Birk's is from Botswana? Does Birk's have a Botswana site? Seems like alot of you to hype benefication without really helping Botswana. It could be just cheap Russian Diamonds.




June 12, 2008
In response to: Can Botswana's Diamonds Be a Brand?
Rob Bates commented:

Skeptic, in the release it says the Botswana-branded stones will be sourced from DTC Botswana, which markets production from the country's mines, and cut in a Botswana factory.





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