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Pandora Jewelry Correction
November 23, 2007

On November 2nd I wrote a blog titled, Manufacturers/Designers Opening Their Own Retail Stores, and mentioned the opening of Pandora Jewelry across from my new store in Charlotte, NC. I was under the impression it was Pandora’s own retail location, but just found these retail locations are owned by independent retailers, and that Pandora is continuing to offer this opportunity to their retailers and in the future to any other retailer who is interested.

 

So, to Pandora—is this a franchise or are they totally independent? Do these independent retailers have to contribute profits from their sales to Pandora? Do other local independents know you are offering this to retailers—the reason being—I’m assuming Pandora independents are carrying the entire line, and if they are totally independent are they setting their own margins?

 

Of those of you independent retailers carrying Pandora—do you know the prices at solitaire Pandora stores? I’m wondering if independents will now have to compete on price with independents that only carry Pandora? Those independents choosing to open Pandora stores—if they are totally independent and don’t have to pay franchise costs then are they able to set their own margins?


Posted by Shanu Singh Guliani on November 23, 2007 | Comments (6)


November 23, 2007
In response to: Pandora Jewelry Correction
Anon commented:

I know of some Pandora reps that own retail stores but are reps outside of their states in which they own retail stores, i think it doesn't hurt independent retailers of Pandora besides the fact they probably can get merchandise quicker and for less money. This is an assumption but from dealing with designer lines, reps seem to hold more weight than they are willing to admit.




November 26, 2007
In response to: Pandora Jewelry Correction
Laurie McDonald - Pandora Jewelry commented:

To answer your questions, these stores are independently owned and not a franchise. They do not have to contribute any of their profits to Pandora. There are no franchise fees. They purchase the product at wholesale as do all our retailers. The suggested retail prices are the same among all Pandora retailers. These retailers opening a concept store are subject to certain licensing agreements, in which there is no fee, however specific regulations they must comply with to use our name. There are also specific operating procedures these reatailers comply with - but again they are paying no franchise type fees to Pandora at all.




November 27, 2007
In response to: Pandora Jewelry Correction
Hedda Schupak commented:

Historically, any time a branded store opens up, other retailers carrying that brand in the area usually see their sales increase, not decrease, after the company store (or whatever permutation thereof) opens up. The reason is because it gives the brand more visibility and reinforces the brand vision in an area much larger than a multi-brand retailer can devote to it. This phenomenon has held true across a multitude of categories, from sneakers to electronics to shoes to jewelry.




November 28, 2007
In response to: Pandora Jewelry Correction
JR commented:

Hedda, you sound like the paid mouthpiece of the designer brands. Prove the historical phenomena of retailer’s sales improving because a brand opens their own store. The one thing that is certain to improve is the gross margin the wholesaler or mining company (DeBeers) is able to make. Ask a retailer who used to sell Tiffany what the impact was on their business when Tiffany pulled the line and later opened up in market they helped build. Do the current David Yurman retailers feel their sales are improving with the opening of David Yurman boutiques? Is David Yurman simply grabbing the retail margin in addition to their wholesale margin?




January 14, 2008
In response to: Pandora Jewelry Correction
Jules Lester Rabalais commented:

Hedda, Hedda, Just where did you learn retail..Does Chevrolet sell new Fords, with Ford across the street NO. When a major brand opens up in direct competition with their customers, i know this is unethical. Case in point Movado close out stores competing with their customers...BAD BAD..First thing i did when i owned a retail store and had wholsalers sell to the public, i would close my account with them. Most of those wholesalers are gone now, because they were greedy and cut their throats in the industry.Either you are wholesale or you are retail, you cannot walk both sides of the street.




June 25, 2008
In response to: Pandora Jewelry Correction
LC commented:

I have been a Pandora dealer for 3 years. Since they have gone to the concept of store in store partnerships they are edging out the small retailers who have built their business. All retailers are now required to carry their whole line, not just the bracelets and charms. I can say the bracelets and charms sell the rest is garbage that does not sell and takes up precious retail space. It seems to me what Pandora wants is to just have stores that carry only their line. Eventually all dealers who carry other lines will be dropped. The way they are headed you are a Pandora dealer period. Pandora is currently going to retailers and telling them they have to stop selling successful lines if they want to carry Pandora. It is unethical.





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