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Wilkerson and Associates—Does that Mean Trouble?
June 24, 2008
I heard through the grapevine that Edward Mirell AKA Spectore Corporation was bought out buy Wilkerson and Associates. This could explain many of the problems I’ve been having with the company. I absolutely love Edward Mirell and we sell tons of their product—but this time I felt the employees of the company had no idea what they were doing. I don’t want to blame them because it might come from above—but I visited their booth at the show and the sales rep helping me gave me trays of cuff links to look through but did not know the prices of even one pair. When she turned around to ask help from other sales associate—they too did not know. I’ve been back from the show a couple of weeks and have received no email confirmation about what I ordered or anything.
I knew their was problem before I left for the show when I received a box of reorders for Father’s Day without a packaging list in the box. No prices—not even a list of what was in the box. Today my customer service/reorder rep has changed to my sales rep who use to help me at show. It’s just a mess. Product prices have increased and our store has been uninformed. What’s going on? Have any of you experienced the same from the company? Are you finding a new Titanium line and liquidating this one?
Posted by Shanu Singh Guliani on June 24, 2008 | Comments (11)