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Behind The Counter   

Peer-driven retail tips and best practices.



December 2006

Thursday, December 28, 2006

Who Helps the First Customer?


Wednesday, December 27, 2006

Inventive Promos and Events

The Price Objection


Thursday, December 21, 2006

Criticizing with Tact


Wednesday, December 20, 2006

Closing Pointers


Monday, December 18, 2006

The Right Words to Make Customers Happy


Thursday, December 14, 2006

How Do I Keep My Customers Off Their Cell Phones While in the Store?


Wednesday, December 13, 2006

Breaking the Ice with Your Opening Line


Monday, December 11, 2006

Dealing with Disgruntled Customers


Friday, December 8, 2006

Who Gets the Commission?


Tuesday, December 5, 2006

5 Tips to Avoiding Holiday Party Disasters


Sunday, December 3, 2006

7 Easy Steps to Creating a Logo for Your Jewelry Store


Friday, December 1, 2006

The Jewelry Store That Hands Their Customers Rap!
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